I'm fairly sure about that too. I may not know a lot about all things, but I'm fairly intelligent and fully capable of making up my own mind-and knowing what I want in the first place. I can walk into a store and buy things, knowing that I am getting what I wanted and for a decent price.
Too bad the salesman at Harvey Norman the other day didn't seem to get this.
I needed a new laptop. My old one wasn't charging and there was one terrifying moment last week when I couldn't get the computer to register there was a power-cord connected. Not to mention it's as slow as a wet rag and about as useful as one a lot of the time. So I asked around, looked at prices in stores and decided I wanted one of two brands, with a very specific feature.
Then I went to Harvey Norman. I walked in and found a computer, of one of the brands I wanted (although the brand I least preferred of the two) but without the feature I wanted. A salesman walked up and offered his help. I instantly unloaded exactly what I wanted, brand and feature. Guy looked a little stunned but led me to one brand (still, the least preferred) while asking what I wanted the computer for.
Upon hearing I wanted it for Uni, he offered me a Mac.
For the last two minutes or so of our interaction I've been throwing PC brands at you. Why would you offer a Mac, when I've clearly stated I want one of two PC brands?
My opinion of this dude fell then, but I continued asking for the second brand. He showed me a laptop, in my price range that I liked. I asked what kind of a deal could be made on it, he asked what I needed. I asked if it came with Microsoft Office, then when it didn't I asked for that. He barely seemed to consider that before offering this "replacement policy" where for the next three years, the laptop could be replaced if it breaks. Great thing, but $330 for the laptop and well, I couldn't afford it.
He wouldn't drop it.
By this point I'm feeling horrible. The guy doesn't seem to be listening to me, he's made me feel confused and like an idiot who doesn't know anything. Looking back on it, I'm fairly sure a lot of it has to do with my sex combined with my age...
I walked out. Took my Mum and went to another store where we got a better laptop for less and I wasn't made to feel stupid.
I wonder how this would have gone if my brother and/or Dad had been with me?
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